Drowning in spreadsheets and large databases?

We can Streamline that!

We have streamlined and improved the daily handling of information and reporting for a broad range of businesses.
This has enabled departments and businesses to focus back on the important work and comfortably meet deadlines again.

Contact us for a free 1 hour workshop designed to give you a clear understanding of your options where we go through: 

Below are clients that have benefited from our services:

One of Australia’s Largest Unions

Management of their 50,000 member database was originally a full time job for 6 people who spent all their time updating their members contact details and managing their monthly fee payments.

Redgum Technologies created a new automated process for them that ensured data was clean and consistent before it was imported into the main membership management system . After implementing the new streamlined solution, our client has been able to cut down this tedious activity from 6 people full time to 1 person over 1-2 days per month. The solution was able to automate 96% of all memberships, allowing the membership team to focus on improving customer service and internal processes. Having cleaner, more accurate data also meant that any reports produced are far more reliable and accurate than ever before.

Payment Reconciliation Processor
Goals	Benefits
• Enable reconciliation of payment statements for membership fees • Automated validation and allocation of payment records • Validation and record cleansing prior to changing the main system	• Reduced effort from 6 people full time to 1 person for 1 week per month. • Automated checklists allow staff to focus on the problems only • Consistent and comprehensive checking inline with Auditing requirements • Faster response time for members • Clean and reliable information for management decision making • Admin department could focus on improving records rather than keeping head above water

Salesforce lead management
Goals	Benefits
• To check with over 500 prospects weekly and manage the returning answers • To automatically follow up on any non-responding prospects • Automate the sales call allocation to appropriate sales staff	• Reduced effort from 1 person full time to 3 hours per week • Easily prove and track KPIs • Training time for new staff dropped from weeks to hours • Faster response time to end customers

Infoactiv Group

The Infoactiv provides Multi-Party Logistics solutions to Top 500 companies throughout the Asia Pacific region. Redgum provided Infoactiv with specialised online interfaces between themselves and their customers. The interface provides their clients with a controlled and consistent self service solution saving Infoactiv time and money by removing the load on their call centre and internal staff processing requirements.

We have also improved the interfaces with their downstream transport companies, which has enabled tracking and reporting to be automated and standardised across the industry, this gives one single picture of what is happening regardless of transport carrier.

Freight request portal
Goals	Benefits
• Provide a single system that enables our client to provide tailored portals to match high end customers workflow • Enable our client to “slot into” their clients operation seamlessly	• Significantly reduced staff effort through self service. • Enable sales to “mix and match” to their customers specific process requirements • Increased request volume • Our client becomes the default choice • Sales cycle for new prospect reduced significantly •Sales effort is made much easier as objections and issues can be addressed on the spot

Streamline your databases management and maximise your success!
Contact us on +61 3 8352 6222