Redgum Technologies

Originally payment notification came from many sources in an adhoc manner. Each format was different and 6 staff members were forced to spend the majoirty of their month with 100s of pages of print outs going through each line finding the corrosponding record in the system, reviewing the record to ensure the data was up to date and putting in the payment entry.

This application has reduced the monthly fee processing effort by 95% meaning users only had to spend a few hours per month verifying the "unusual cases" rather than reviewing every single record.

Goals	Benefits
Enable reconciliation of payment statements for membership fees Automated validation and allocation of payment records	Reduced effort from 6 people full time to 1 person for 1 week per month. Automated checklists allow staff to focus on the problems only Consistent and comprehensive checking inline with Auditing requirements Faster response time for members Clean and reliable information for management decision making Admin department could focus on improving records rather than keeping head above water