Our client EON Rings is a manufacturer of custom rings. They required an automated online solution that was able to provide quick and accurate quotes, so that all staff could quote reliably rather than 1 or 2 key people having the specialist knowledge. The team at Redgum was able to produce an online quotation calculator. The solution allows partners to enter relevant details such as size, shape, type of metal and the details of the ring, which is then used to create an accurate quote based on the gold or metal price on the day.
The application tracks the market metal prices daily so that the quotes are always accurate and the user is only required to pick from 5 lists of variables, no typing, no errors in order to receive a quote. The details of the quote are then automatically submitted to their job management / ticketing system with all the appropriate details in a complete and consistent format.
EON Rings initially provided the online calculated to a few select clients to start with, from there it has now been extended to over 60 clients and has increased their orders substantially. The online calculator enables their clients to create their own quotes and confirm details of orders. All their staff need to do is take the confirmed job and fulfil the order.
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